Plug-Ins | Re: LabTech - API Docs?
We have created new Technology Alliance Partner program that will be handling access to SDK/API.http://www.labtechsoftware.com/technolo ... atures.phpfor more information.
View Article4D. ConnectWise | Re: TicketCreationCategory Example please
Thank you for the KB. Unfortunately, those do not answer my question. I opened another discussion under script category and got the answer I need. My question was mainly for standalone script, hence...
View ArticleMobile Device Management | Re: Weird device names
The device name that you are seeing is the device's GUID. If you see this it is considered a failed signup and the device is not communicating with the server correctly. The device is not return the...
View ArticleUser Management | Technician cannot send commands!
Hi, I'm running into an issue with permission levels. We have multiple clients (e.g. Client A, Client B, and Client C), who each have some on-site technicians.Client A has two technicians that need...
View ArticleMobile Device Management | Re: MDM Profile will not install
Ok, our setup is now working. Turns out we needed a separate ssl cert for this to work. All good now and am impressed with what it can do. I did note that the remote wipe is only effective from the...
View ArticleLabTech Ignite | Re: Drive errors and Raid Failures error
G'day All,Further to this, I can confirm the logic works.We had an alert that produced:Code: The failure reported is The driver detected a controller error on \Device\Harddisk1\DR1.Drive information...
View ArticleAgent | Re: Agent Check In
mkeigher.choicesolutions wrote:Quote:bmorgan.labtechsoftware wrote:As mentioned several things like reboots, dropped connections, latency, and LT itself (in the past it could issue iDelay commands to...
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Scripts | Re: Script: Email List of Computers Behind on Patching
This is great, thanks! The email I was getting didn't contain anything, so I made a few changes that I thought I'd share.First, one of our clients has a comma in their name and it was messing up the...
View Article4D. ConnectWise | Re: Is the 2012 SP1 plugin out?
CW 5 plugin - build 5.0.4.10005 or later should set Retired Assets Inactive in CW. There was issue with initial .0002-.0004 build. If you are still having that issue with current and have not upgraded...
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LabTech Ignite | Re: Drive errors and Raid Failures error
Hah, that would have been awkward explaining to a customer... sorry but you have exceeded the number of reboot cycles and now your drive is dead So much for standards...
View ArticleTunnels & Redirectors | Re: Redirector for vmware vsphere client
Hey oliver. So sorry i did not reply. Must not have subscribed :-(No i never did get it going properly. I started using ssh tunnels instead because it worked out of the box and we had ssh pretty much...
View ArticleMonitors | Re: Exchange DB monitor
G'day Tom,Are you running Ignite?If there is not already a monitor for it.Then two spots to look would come to mind.1) pretty sure there would be a windows event generated when the store is dismounted....
View ArticleAgent | Re: Deleting Multiple Agents
Jason, if you had a ticket created, i would reply and request the LTchat operator review their answer with a team leader. Not to get them in trouble. But nobody benefits if such a simple query is...
View ArticleMonitors | Re: AV - Software Missing false positive
We have a similar problem with Eset Endpoint Antivirus and a bunch of other AV(CA, MSE etc). But it was the "Virus Disabled" alert.Not that I have fully investigated it, but the fix LT support gave was...
View ArticleAgent | Re: New agent install fails.
Someone on the ##labtech irc channel also mentioned changing the acc the ltsvc service runs as to be a domain admin acc instead of local, resolved it for them(in an AD domain obviously).Not sure if...
View ArticleClient Management | Re: 3rd Party Patching
I STRONGLY encourage you to check this out...http://www.labtechgeek.com/forum/viewtopic.php?f=4&t=89Regards,
View ArticleAntivirus | Re: Deploying ESET
In order to deploy ESET in the ESET MSP setup (North America) the correct script to use is 'Install ESET MSP' which does not need the extra data fields for username and password...
View ArticleReporting | Re: Drive Detail Report: Reports incorrect info.
There is no deduplication, labtech is version 51.159
View ArticleAntivirus | Re: ESET MSP Utility on Server 2012
Server 2012 is not technically supported software for the ESET RA Server or the ESET MSP Utility (EMU). However, many partners have had good results running both on 2012. Official support for Windows 8...
View Article26B. iPhone | Re: Login Failure in 2012
sts.stsanford wrote:I see a 404 for the KB article, but tried the more simplistic approach... No dice for me. :-(Here is the Updated Link for you.http://docs.labtechsoftware.com/article ......
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