LabTech Ignite | Re: Drive errors and Raid Failures error

G'day All,
Further to this, I can confirm the logic works.
We had an alert that produced:

Code:

The failure reported is The driver detected a controller error on \Device\Harddisk1\DR1.
Drive information for all drives on xs73:
Letter:C Size:476837 Free:103967 Model:ST3500320NS ATA Device SmartStatus:IDE:0:9QMBV512:ST3500320NS:SN06:1,78,63,44,60875501;3,99,96,0,0;4,100,100,20,727;5,100,100,36,0;7,67,60,30,312123650;9,81,81,0,17465;10,100,100,97,1;12,100,37,20,711;184,100,100,99,0;187,100,100,0,0;188,100,99,0,20;189,98,98,0,2;190,68,55,45,538116128;194,32,45,0,32;195,53,33,0,60875501;197,100,100,0,0;198,100,100,0,0;199,200,200,0,0;,Letter:E Size:0 Free:0 Model:ATAPI iHAS324 A ATA Device SmartStatus:CD:0::::0,0,0,0     
 

Note that it has

Code:

Letter:C
Letter:E

So what the script is doing is dumping the output of the LT DiskInfo tables. But it is dumping based on previous information, ie it is not sending the data via a Resend Disk Info, prior to generating the alert. That's why the USB is not even listed.

Below is the diskpart output, note "Disk 1 is the selected disk" so that corresponds with "Harddisk1", and includes "Type : USB".

Code:

Disk 0 is now the selected disk.

ST3500320NS ATA Device
Disk ID: 3DC00C1B
Type   : ATA
Status : Online
Path   : 1
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1F02)#ATA(C01T00L00)
Current Read-only State : No
Read-only  : No
Boot Disk  : Yes
Pagefile Disk  : Yes
Hibernation File Disk  : No
Crashdump Disk  : Yes
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 2         System Rese  NTFS   Partition    100 MB  Healthy    System 
  Volume 3     C                NTFS   Partition    465 GB  Healthy    Boot   

Disk 1 is now the selected disk.

SanDisk Cruzer USB Device
Disk ID: 00000000
Type   : USB
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : UNAVAILABLE
Current Read-only State : No
Read-only  : No
Boot Disk  : No
Pagefile Disk  : No
Hibernation File Disk  : No
Crashdump Disk  : No
Clustered Disk  : No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 4     F   CRYSTAL_W    FAT32  Removable   7655 MB  Healthy           

The disk you specified is not valid.

There is no disk selected.

So, in theory it will work.

Rgds Ben

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