Hi all
Looking to get accurate reporting of sophos update status from the Sophos end point(client side).
Sophos it self uses a registry key to store the last updated time as a unix/epoch time value in the registry.
I've gone down the route of using extradatafields to pull the info out and monitor the values but I'm not getting accurate monitoring due to the delay in v_extradata tables being updated by the labtech server.
LT support have flat out told me it would need to be sent over to LT consulting for them to handle it, very frustrating
.
Any one else care to share anything they have come across with regards to integrating Sophos into labtech properly?
As far as i can see the "out of the box" method for adding a custom virus scanner in labtech can only read it's updated status from a date modified value on a specified file. For Sophos this is setup to use the sophos VDL file out of the box but this does NOT reflect when the endpoint actually updated which in turn means none of the ignite monitors/scripts will not work properly either.
here is where i got the reg key from sophos, they provide an example vbs for reading the value although I did it within a labtech script using an sql statement instead.
http://www.sophos.com/en-us/support/knowledgebase/36262.aspx
Regards
Will
Looking to get accurate reporting of sophos update status from the Sophos end point(client side).
Sophos it self uses a registry key to store the last updated time as a unix/epoch time value in the registry.
I've gone down the route of using extradatafields to pull the info out and monitor the values but I'm not getting accurate monitoring due to the delay in v_extradata tables being updated by the labtech server.
LT support have flat out told me it would need to be sent over to LT consulting for them to handle it, very frustrating

Any one else care to share anything they have come across with regards to integrating Sophos into labtech properly?
As far as i can see the "out of the box" method for adding a custom virus scanner in labtech can only read it's updated status from a date modified value on a specified file. For Sophos this is setup to use the sophos VDL file out of the box but this does NOT reflect when the endpoint actually updated which in turn means none of the ignite monitors/scripts will not work properly either.
here is where i got the reg key from sophos, they provide an example vbs for reading the value although I did it within a labtech script using an sql statement instead.
http://www.sophos.com/en-us/support/knowledgebase/36262.aspx
Regards
Will